2 min read

Downtime Costing You Productivity, Money, and Stress?

By Gene Call on Dec 22, 2020 1:34:56 PM

I don't know if this has ever happened to you, but working on a big deadline and having your printer go down can cause a lot of stress.  In today's fast-paced world where it is critical to get the latest designs and final drawings to your clients, having a down plotter affects your business.  Downtime not only impairs your productivity and can be expensive, but it could cost you a client.  

Time and material calls (T&M) can prolong downtime, be expensive, and if not budgeted for create delays in generating orders for repair.  One or two T&M calls often exceed what a maintenance plan would cost.

MasterGraphics Inc offers three types of maintenance plans.

MasterGraphics Cost-Per-Copy Plan - (CPC)

This is for new printers and usually is a 36-month contract.  This comprehensive plan provides you with a printer, consumables, along with phone and on-site support that includes labor and parts.  With this plan, you would receive a single monthly invoice listing the base amount plus a square foot click charge for ink and bond paper.

The CPC includes: 

  • MasterGraphics on-site service that includes parts, labor, and travel
  • Meter reading automatically submitted via HP Partner Link or Printer Point tracking S/W
  • Easy online ordering of standard 20lbs. bond paper (specialty papers available for an additional charge).
  • Includes print heads, ink cartridges, cleaning container, and maintenance cartridge.

The Cost-per-Copy plan is our most popular plan for companies looking to get a new printer.  Our CPC comes with no upfront investment and you only pay for the consumables that you use.  You pay in arrears so no need to have your money tied up in supplies inventory. 

MasterGraphics Masterplan

Our Masterplan program is like our Cost-per-Copy plan but is for companies that already own their plotter.  This plan also provides you with phone and on-site support that includes labor and parts.  With this plan, you would be billed a small monthly base fee plus a square foot click charge for ink and bond paper.

The Masterplan includes:

  • MasterGraphics on-site service that includes parts, labor, and travel.
  • Meter reading automatically submitted via HP Partner Link or Printer Point tracking S/W
  • Easy online ordering of standard 20lb bond paper (specialty papers available for an additional charge).
  • Includes print heads, ink cartridges, cleaning containers, and maintenance cartridges.

Again, our Masterplan is for companies that already own their plotter and you only pay for the ink and bond paper that is used.

Full-Service Maintenance Agreement (FSMA)

This brings me to our third maintenance plan,  which is the Full-Service Maintenance Agreement (FSMA). With the FSMA, you pay an annual fee, which includes phone, and on-site support that includes labor and parts.  You would purchase the consumables (ink and media) on your own.

I want to state again that all of the MasterGraphics Maintenance plans come with service and parts priority.

You can have peace of mind knowing our award-winning, factory-certified technicians are on the job.

If you have any questions on any of our large format printer maintenance plans please feel free to give us a call at 1-800-873-7238 or email us at mastergraphics@mastergraphics.com

 

 

Topics: Technical & Graphics Printing
3 min read

Create COVID posters with FREE Tool from HP

By Kevin Carr on Aug 13, 2020 10:13:43 AM

How to print your own Covid posters on your HP plotter (wide-format printer)

Companies are spending a lot of money to purchase signage for social distancing, mask requirements, and best hygiene practices. We see this signage every day as we enter a new normal with stores and companies needing to outline their regulations. Often this signage is outsourced but amazingly many businesses can utilize their existing assets – such an HP DesignJet plotter – to create their own signage and utilize specialty media for different applications.

Let’s start with the basics on how to create a sign. You don’t need to be graphic designer to create a sign, the signs are all about communication not marketing. The more concise and direct the better. You can simply use PowerPoint to create signs and use a standard windows print driver to enlarge the output for poster printing. Most Windows drivers are fairly straight forward and easy to us. Simply select the poster size you want – such as 24” x 26” – configure the output to scale to fit and your design will output on a poster size sheet of paper.

In addition, there are free tools and resources to leverage your existing plotter technology.  Below is information on HP's free poster application. This is an example of a template available.Covid HP Image v3

It’s easy to utilize HP's FREE poster application tool to create and print posters.  Designs and officially approved posters for signage are available on
HP Applications Center for all HP DesignJet, PageWide XL, and Latex printers.
HP Poster Application Tool

After creation you can also utilize specialty media. In most cases you can simply print on stand bond – paper – and attach to walls with two sided tape. However, most users don’t know that there is specialty media from vendors such as Canon/Oce that actually have adhesive back for adhering to different surfaces.   Be careful, the adhesive back can be both permanent and removable. Know your application before choosing media. You can simply create, print, peel off the backing, and apply.

One example of an adhesive back material is Canon’s OPPOLYPS. Yes that’s the official SKU! It’s a 6.6 mil Polypropylene Film with Permanent Pressure Sensitive Adhesive.   OPPOLYPS is a 6.6 mil economical, water resistant polypropylene film with permanent, pressure sensitive adhesive.   You can print on it with thermal (most inkjet plotters) or piezo water based inkjet printers. The backside PSA will simplify the mounting and installation process and the water resistant coating means you do not have to laminate when using pigment inks.

Want to learn about other medias?  You can visit Canon’s site for reference at: Canon Plotter Media Selector. You can also visit MasterGraphics’ eStore.   Simply input your plotter model in the left side drop down selection, and see the applicable media for your device. Even though we resell Canon media, the material is applicable to most plotters by various manufacturers.  Plotter Media Selector

If you don't see what you need or want guidance, feel free to contact us at 866-914-9610 or email us at customerservice@mastergraphics.com.

 

As always, if you have any question or input, don't hesitate to reach out to me at kevin.carr@mastergraphics.com



Topics: Technical & Graphics Printing
5 min read

What type of images can be printed and what type of medias can be used on a PageWide XL?

By Kevin Carr on Oct 2, 2019 11:24:30 AM

  • Océ 45111 is a 20 lb uncoated bond paper. Ideal for all general purpose copying and printing. The bright white sheet provides strong visual contrast. Océ engineering bond is manufactured to control curl and static. 3" core, untaped, available in 500' or 650' lengths.
  • 24LB Coated Bond – Oce' PM24
  • Océ 24 lb. Bond matte coated with bright white base. Inkjet receptive coating on front-side and anti-curl treatment on the backside. 
media1

 

Communication/Posters

Type of Image: Company announcements, Signage, Information Boards

Recommended Media:

  • 48LB Heavy Weight Matte Presentation Paper – HW48 – A 48lb (180 gsm), is an economical, bright white matte coated paper. This heavyweight coated paper is durable for short-term outdoor applications. It delivers water-resistant prints with no need for lamination when using pigment inks. This coating produces crisp lines, dense blacks and vivid colors with a fast dry-time.
  • 24LB Coated Bond with Removable backing – Oce' ABBND; a bright white stock with an acrylic repositionable microspehere adhesive on the back that will mount to a variety of surfaces. This product is an excellent choice for indoor signage. The thin silicone release liner removes easily for quick mounting. Physical properties: 90gsm, 5mil, Opacity 91, Whiteness 94, Brightness 84, 3" core.
  • 7mil Satin Resin Coated Photo Paper – Oce' PHPR7 is a 7mil satin resin coated photo paper. Main Applications are indoor display graphics, POP, posters and presentations.

media6

Presentation/Charts/Infographics

Type of Image: Project Management Organizations, Construction Site Information,

Recommended Media:

  • 48LB Heavy Weight Matte Presentation Paper – HW48 – Described above
  • 24LB Coated Bond with Remove bale backing – Oce' ABBND – Described above
  • 7mil Satin Photo – Oce' PHP7 is a satin resin coated photo paper. Main applications include indoor display graphics/POP, posters and presentations
  • 8mil water resistant Polypropylene banner – Oce' 6008 is a polypropylene film designed to be used for short term outdoor graphics. Oce' 6008 is weather resistant and virtually waterproof. It can be used outdoors without lamination.

media2

 

GIS Maps

Type of Image: GIS Images

Recommended Media

  • 24lb Coated Bond Oce' PM24

media3

 

Point of Purchase (POP) Signs

Type of Image: Retail Signs, Sales Signs

Recommended Media:

  • 24LB Coated Bond with removable backing – Oce' ABBND – Explained Above
  • 7mil Satin Photo – Oce' PHPR7 – 8mil water resistant Polypropylene banner – Oce' 6008 is designed to be used for short term outdoor graphics and is weather resistant and virtually waterproof. 
media 5

 

Banners
Type of Image: Various large format signs

Recommended Media:

  • 5mil Water-resistant Matte Vinyl with PSA– Oce' OPVYNLPS – A 3.5 mil water-resistant, matte calendered vinyl with PSA. Whether you are creating a short term outdoor sign, or a long term indoor banner, Oce' OPVYNLPS is the perfect choice.   Specially designed for use with dye and pigment inks, Oce' OPVYNLPS can be used with or without lamination.
  • 15mil Universil Economy Scrim Vinyl – Dietzgen 90042040 is a bright white scrim vinyl banner. It has scratch and waterproof matte coating and is tear resistant polyester fabric that is sandwiched between two layers of white vinyl.
  • Oce' 10 mil Tyvek banner is a matte inkjet coated, tear resistant Tyvek. Inkjet coating compatible with many wide-format thermal and piezo inkjet printers. Durable and water resistant inkjet-receptive topcoat. Dye and pigment based printing capability for indoor and outdoor banner material. Very high tear strength and easy for grommeting and sewing. 
  • 6 mil Polypropylene film with permanent pressure sensitive adhesive – Oce' OPPOLYPS is a 6.6 mil economical, water resistant polypropylene film with permanent pressure sensitive adhesive. Whether you are printing on thermal or piezo waterbased inkjet printers, the result will be brilliant color every time. The backside PSA will simplify the mounting and installation process and the water resistant coating means you do not have to laminate when using pigment inks.
media4

 

Gift Wrap – Can you believe this one?

Type of image: Anything you want

Recommended Media:

  • Satin wrapping paper – HP Z6G71A can produce high-quality wrapping paper and posters that provide excellent image quality. The paper dries quickly and stays intact with handling-avoiding smudges and smears.
wrapping paper

 

Keep in mind if you have other large format inkjet printers we may have similar media to the above but specific to your advice.  Don’t hesitate to contact us for more information. 

Check out more media options at https://estore.masterg.com/

Topics: Technical & Graphics Printing
3 min read

Comparing the differences of Ink versus Toner

By Terry Frisk on Oct 1, 2019 4:07:39 PM

Topics: Technical & Graphics Printing
2 min read

What are the main differences between Contex Wide Format SD One Scanners and Contex IQ Quattro Scanners?

By Joe Fuller on Oct 1, 2019 3:16:49 PM

Topics: Technical & Graphics Printing
2 min read

How much does an HP DesignJet Plotter service plan cost?

By Joe Fuller on Oct 1, 2019 2:35:13 PM

Topics: Technical & Graphics Printing
1 min read

What printer driver should be used for wide format printing

By Joe Fuller on Sep 12, 2019 10:08:58 AM

Topics: Technical & Graphics Printing
2 min read

How much does an inkjet plotter cost?

By Joe Fuller on Sep 6, 2019 12:36:54 PM

Topics: Technical & Graphics Printing
2 min read

Top 6 Reasons Why HP PageWide XL is Best in Class Wide Format Printer

By Joe Fuller on Sep 4, 2019 3:38:03 PM

Topics: Technical & Graphics Printing